Questions Answered
Where to Buy
Q: What is the difference between buying online, from Earl’s, or a big box store?
A: The service you expect and desire…
When it comes to investing in a bike or fitness equipment, buying locally from Earl’s Cyclery & Fitness offers more than just a product—it offers a commitment to your experience and satisfaction. Sure, you could find similar items online or from big-box retailers, but what you miss in those transactions is the personal touch and expert guidance that only a trusted local shop can provide. Earl’s is Vermont’s largest bike and fitness retailer for a reason: our top-notch service goes far beyond what you get online or from larger chains.
When you buy a bike at Earl’s, we make sure it’s the right fit for you—physically and personally. Our knowledgeable staff work with you one-on-one to match you with a bike that meets your needs, riding goals, and lifestyle. Have you ever bought something online only to realize later it just wasn’t right? At Earl’s, you can ride, compare, and get expert advice, making it nearly impossible to make the wrong choice. Our thoughtfully selected inventory is tailored to ensure quality and suitability. For instance, the kids’ bikes we carry have low centers of gravity that make balancing easier, ensuring a smooth, successful learning experience for young riders—something no online store or big-box retailer can guarantee.
As the largest supplier of fitness equipment for homes, gyms, and businesses across Vermont and Northern NY, Earl’s also offers unparalleled service and support. From helping you choose the right equipment to expert installation and ongoing maintenance, we’re here for you every step of the way. When you buy from Earl’s, you’re not just making a purchase; you’re building a lasting relationship with a local team that’s ready to help with anything you need now and down the road.
FAQ's
Do you carry a specific model or color of the bike I’m looking for?
Our inventory levels fluctuate daily, but we strive to keep a diverse selection of bikes in stock. If we don’t have the exact model or color in your size, we’re happy to place a special order to get you what you need!
What brands of bikes does Earl’s carry?
Can Earl’s help me pick the best bike for my needs and budget?
Absolutely! Our expert staff can guide you to the right bike for your riding style, experience level, and budget. Whether you’re looking for a mountain bike, road bike, e-bike, or kids’ bike, we’re here to help.
Does Earl's offer bike repair and maintenance services?
Yes, we have a full-service repair and maintenance department to keep your bike in top condition. From minor tune-ups to major repairs, our skilled technicians can handle it all.
Do you offer delivery and setup for fitness equipment?
Yes, we offer delivery and setup services for fitness equipment purchases. Delivery is free within Chittenden County, VT, and we provide service to various counties in Vermont and New York for a fee. Check our delivery page or contact us for details.
What accessories do you carry for bikes?
We carry a full range of cycling gear and accessories, including helmets, lights, locks, water bottles, racks, fenders, and more. Our team can help you find the perfect accessories to complement your bike and enhance your ride.
Can I test ride a bike before purchasing?
Yes! We encourage test rides so you can feel confident in your choice. Stop by the shop to try out our bikes and get a feel for which model suits you best.
Do you offer special orders if the bike I want isn’t in stock?
Yes, if we don’t have the exact model you’re looking for and the manufacturer still has them in stock, we can place a special order to ensure you get the bike that’s right for you.
Do you provide service for e-bikes and fitness equipment purchased from Earl’s?
We proudly service everything we sell, including e-bikes and fitness equipment. Our experienced service team ensures your bikes and fitness machines remain in top condition.
For brands we don’t carry, feel free to contact us to see if we can help. If we have the expertise and can access the necessary parts, we’re often able to make the repairs. However, in some cases (especially with e-bikes), manufacturer regulations or insurance policies may limit what repairs can be performed. Reach out, and we’ll do our best to assist!
Do you carry kids' bikes?
Yes, we carry a wide selection of kids’ bikes, from beginner-friendly models to more advanced options. Our staff can help you choose a bike that fits your child’s size and skill level, ensuring a safe and fun ride.
What should I consider when choosing an electric bike?
When choosing an e-bike, consider factors like battery range, motor type, and riding style. Our staff can help you select the best model for your needs, whether it’s for commuting, fitness, or exploring Vermont’s trails. Where you buy your Electric Bike matters as well; make sure you can get the service you need because these are electrical machines that require servicing.